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Surgical Success Facts |
Clinica Biblica HospitalHospital Accredited? From what accreditation organization? Any accreditation recently applied for? Does your hospital have computerized physician order entry (CPOE)? What is your hospital Post Surgical Infection Rate? What is your hospital Perioperative Mortality Rate? Total Nurse to Patient Ratio Nurse to Patient Ratio for Med/Surgical Adult Unit (where medical tourists will be) Nurse Ration For ICU Nurse Ratio For CCU Total # of Nurses in the Hospital Languages spoken at the hospital? Capacity – for inpatient per day Number of inpatients handled each year Number of outpatients handled each year Number of Inpatient Beds Number of ICU Beds and # of CCU Beds (Cardiac Care) Number of Pediatric Intensive Care Beds Number of Neonatal beds Number of patient rooms Are there deluxe rooms? What type of room does a medical tourist receive? Is this different than a normal domestic patient's room? Number of EE's at hospital What countries are your current medical tourists coming from? Do you have a Credentialing process in place and standards for doctors and what is it? Specialties for medical tourists? Do you have any US Hospital/College affiliation? International Patient Services Center? How many employees do you have in your international patient department?
Do you provide any of the following?International insurance coordination and international medical coordinators (Yes) Number of doctors at hospital Hospital ownership – private or government owned Number of years hospital been in existence? Teaching hospital – attached to university? Medical privacy rules enacted and if so what are they? Does the hospital have a hospital-wide infection control program? What are the legal recourse options available to patients if a medical complication occurs? We have a complaint department who receives any kind of disagreement, in satisfaction or suggestions the client may have, this could be done in written or in person. Hospital Recourse if patient dissatisfied? Please explain the hospital's policy or philosophy in dealing when a patient is dissatisfied with the surgery results? We have an open policy for any kind of dissatisfaction; the client can receive attention immediately and will be receiving an answer before the next 48 hours or less. The person in charge of the department can visit our client at his o her own care setting. |
